Shipping policy

SHIPPING POLICY
All orders are processed either same or next business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification or be able to access order status from the sales channel you purchase from when your order has shipped. Order processing times do NOT include shipping times which vary based upon the shipping carrier and service level. Any potential delays due to shipping carrier service problems are outside our control.

Domestic Shipping Rates and Estimates
Purchases on BerwynBettys.com with a subtotal under $75 and a shipping address within the 50 U.S. states, U.S. territories and APO/FGP addresses will qualify for FLAT RATE ground shipping of $9.99.  When a purchase qualifies for FLAT RATE shipping, it will be reflected and displayed at checkout.

Free Shipping
Purchases on BerwynBettys.com with a subtotal over $75 and a shipping address within the 50 U.S. states, US territories and APO/FGP addresses will qualify for FREE ground shipping.  When a purchase qualifies for FREE ground shipping, it will be reflected in checkout.  Other free shipping may be offered based upon orders over a specified amount. Please refer to the web site for details on any current free shipping promotions.
International Shipping
We offer limited international shipping at this time.

How Do I Check the Status of my Order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at customerservice@berwynbettys.com with your name and order number, and we will look into it for you.

Refunds, Returns and Exchanges
Please refer to our refund policy that is linked from the footer menu of our site.

If you have any further questions, please don't hesitate to contact us at customerservice@berwynbettys.com